Technical Sales Specialist

4 semanas atrás

Região Geográfica Intermediária de Cruzeiro do Sul, Brasil Trend Micro Tempo inteiro

Trend Micro is a global leader in cybersecurity, helping organizations protect their digital information. Our team of experts delivers cutting-edge solutions to safeguard against ever-evolving threats.

The Sales Engineer (SE) plays a critical role in bridging the gap between our sales representatives and pre-sales customers. This position requires a strong technical background, excellent communication skills, and the ability to work in a fast-paced environment.

Duties and Responsibilities:

  1. Provide in-depth technical knowledge of Trend Micro software products to pre-sales customers.
  2. Deliver Proof of Concept services and assist clients with planning and implementation of Trend Micro products.
  3. Offer software and network troubleshooting in complex customer environments.
  4. Maintain and expand knowledge of current and beta products.
  5. Collaborate with other SEs to enhance quality of service and efficiency.
  6. Provide product training and mentoring when required.
  7. Contribute to building the SE Readiness Program and develop Subject Matter Expertise in assigned products and solutions.
  8. Channel feature requests to Product Management to enhance Trend Micro products.
  9. Participate in alliance projects, including building vendor and customer relationships.

Qualifications/Requirements:

  1. BS degree or equivalent in Security Software and Systems.
  2. 5+ years of Sales Engineering and/or professional services experience.
  3. 5+ years of experience with various Computer Software and Systems.
  4. 5+ years of experience with various Content Security Software and Systems.
  5. 2+ years of experience with Cloud Computing environments.
  6. Experience with VMware vCenter and View/VDI.
  7. Network Infrastructure experience.
  8. Solid multi-tasking and problem resolution abilities.
  9. Self-starter with a desire to learn new tools and technologies.
  10. Strong verbal and written communication, customer service, account management, and negotiation skills.
  11. Experience with Microsoft - Windows, Active Directory, System Center, Exchange, SQL, and IIS.
  12. Experience with Linux and PostgreSQL.
  13. Experience with Host Based Firewalls, Intrusion Detection and Prevention, File Integrity Monitoring, Antivirus, Data Loss Protection, Endpoint Encryption, E-Mail and Web Gateway Security, e-mail encryption, Penetration Testing, SysLog, SIEM.
  14. VMware vCloud Director Experience; familiarity with Amazon AWS and Azure is a plus.
  15. Experience with Routing, Switching, Edge Firewalls, Load Balancing.
  16. English is required.
  17. One or more of the following certifications or related experience is desired:
  18. SAP - AWS Solutions Architect Professional
  19. CISSP – Certified Information Systems Security Professional
  20. Security+ – Comptia Security Plus
  21. MCP – Microsoft Certified Professional
  22. MCSE – Microsoft Certified Solutions Expert
  23. VCP – VMware Certified Professional

Trend Micro is an equal opportunity employer and welcomes diversity in the workplace.

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