Fraud Risk Specialist

Há 2 dias

Rondônia, Brasil beBeeFraudRisk Tempo inteiro
Job Description

We are seeking a highly skilled Fraud Risk Specialist to join our team. As a Fraud Risk Specialist, you will play a critical role in identifying and mitigating potential fraud risks.

Responsibilities:

  • Respond promptly to early fraud alerts, taking necessary actions to mitigate risks.
  • Investigate suspicious activities using fraud detection tools.
  • Resolve disputes related to transactions, ensuring timely and accurate outcomes.
  • Manage chargeback cases from initiation to resolution, analyzing claims and gathering supporting evidence.
  • Submit rebuttals and maintain detailed records of all chargeback cases and their outcomes.
  • Work proactively to minimize chargebacks and recover funds where possible.
  • Handle Retrieval Requests (RDRs) by obtaining and providing necessary transaction documentation.
  • Maintain accurate records and follow up on outstanding requests.
  • Ensure all necessary documentation is complete and accurate to facilitate refunds.
Required Skills and Qualifications

Qualifications:

  • Strong attention to detail and ability to manage multiple tasks simultaneously.
  • Excellent communication skills, both written and verbal.
  • Experience in billing operations, fraud prevention, or financial services preferred.
  • Knowledge of chargeback management processes and dispute resolution.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.

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