
Expert Payments Operations Specialist
Há 12 horas
Ensure the accuracy and timeliness of payment processing by fostering strong relationships with various stakeholders to resolve issues and enhance operational efficiency.
Job Role:
Key Responsibilities:
- Collaborate with cross-functional teams to identify and implement process improvements, resulting in increased efficiency and productivity.
- Develop and maintain effective working relationships with internal stakeholders, including business partners and technology teams, to ensure seamless payment processing and minimize disruptions.
- Provide exceptional customer service to resolve payment-related issues and concerns, escalating complex problems to senior management as needed.
- Implement and enforce robust controls to prevent and detect payment errors, ensuring compliance with regulatory requirements and industry standards.
Requirements:
- Proven experience in payments operations or a related field, with a strong understanding of payment systems and processes.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with stakeholders at all levels.
- Strong analytical and problem-solving skills, with the ability to identify and implement process improvements.
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
Preferred Qualifications:
- Relevant certifications, such as AP/AR certification or other relevant industry designations.
- Experience with financial software applications, including but not limited to SAP, Oracle, and Microsoft Dynamics.
- Knowledge of regulatory requirements and industry standards related to payments operations.
What We Offer:
- A dynamic and collaborative work environment that fosters growth and development.
- Ongoing training and professional development opportunities to enhance your skills and knowledge.
- A comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off.
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