
Senior Client Service Leader
2 semanas atrás
The Institutional Customer Service Manager role involves ensuring seamless customer service delivery to external clients.
Key Responsibilities:- Lead a team of customer service professionals, guiding them to deliver exceptional client resolution and support.
- Evaluate employee performance, provide recommendations for career growth, and contribute to the development of new customer service techniques.
- Conduct regular service reviews, develop action plans, and optimize service levels to meet client expectations.
- Deliver high-quality service experiences across the client base, informing clients of market initiatives and addressing complex issues with substantial potential impact.
- 5-8 years of experience in call center management or a related field.
- Previous experience in financial services is advantageous.
- Proven ability to work independently, self-motivated, and accountable for completing objectives with minimal supervision.
- Able to lead teams to deliver results, foster a coaching environment, and facilitate open communication.
- Capable of working successfully in a high-pressure environment and collaborating with peers.
- Bachelor's degree or equivalent experience.
- Full-time position with a competitive salary and benefits package.
This position requires a skilled professional who can lead a team to deliver excellent customer service and drive business growth.
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Senior Client Service Leader
1 semana atrás
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Senior Technical Leader
Há 6 dias
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Senior Accounting Leader
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São Paulo, São Paulo, Brasil beBeeAccounting Tempo inteiro US$120.000 - US$150.000Job OverviewWe seek a Senior Accounting Leader to oversee accounting functions in Argentina, Brazil, and Uruguay.This leader will ensure the accuracy and integrity of financial statements, compliance with BRGAAP, IFRS, US GAAP, and CHS policies.The role demands a technical expert in accounting, a mentor for team development, and an innovator in process...
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Senior Leader for Network Operations
2 semanas atrás
São Paulo, São Paulo, Brasil beBeeNetworkLeader Tempo inteiro R$146.000 - R$191.000Job Description:We are seeking an accomplished Senior Manager of Network Implementation to spearhead our network operations and engineering team.This individual will be responsible for leading a dynamic IT organization with variable priorities, developing key performance indicators (KPIs), and collaborating with global network services leaders to implement...
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Senior Finance Leader
Há 6 dias
São Paulo, São Paulo, Brasil beBeeFinance Tempo inteiro R$120.000 - R$170.000Senior Finance Leader OpportunityJob Overview:The Senior Finance Manager will play a key role in driving business strategy through financial leadership, planning, and analysis.This is an exciting opportunity to join a dynamic organization as a trusted advisor to senior leaders, delivering actionable financial insights and influencing key business...
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Senior Infrastructure Leader
1 semana atrás
São Paulo, São Paulo, Brasil beBeeInfrastructure Tempo inteiro R$120.000 - R$148.000Job Title: Senior Infrastructure LeaderWe are seeking an experienced leader to join our infrastructure management team. The ideal candidate will have a strong strategic and technical background, with a passion for devising innovative concepts and strategies that drive operational excellence.The successful applicant will lead the development of processes to...
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Regional Technical Service Leader
2 semanas atrás
São Paulo, São Paulo, Brasil beBeeleader Tempo inteiro R$90.000 - R$120.000About the RoleWe are seeking a seasoned leader to oversee our post-sales technical services organization in the Latin America (LATAM) region. As Senior Director, Technical Services - LATAM, you will be responsible for driving exceptional customer outcomes and ensuring value realization.This is a key member of the Technical Services Leadership Team, reporting...
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São Paulo, São Paulo, Brasil beBeeTransformation Tempo inteiro US$1.000.000 - US$1.200.000Job TitleWe are seeking a highly skilled and experienced leader to oversee service support activities and manage change, release, transport, and service transition processes for our SAP S/4Hana landscape.This is a senior-level role that requires strong leadership and communication skills, as well as experience in SAP transformation projects and deep...
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Senior Infrastructure Leader
2 semanas atrás
São Paulo, São Paulo, Brasil beBeeEngineering Tempo inteiro R$111.000 - R$161.000Job Title: Senior Infrastructure LeaderThis role involves leading a distributed team to develop and manage private bare-metal infrastructure. The successful candidate will be responsible for managing engineers, developing technical skills, and ensuring the delivery of high-quality software products.We are seeking a highly skilled engineering leader who can...
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Squad Leader Sênior
4 semanas atrás
São Paulo, São Paulo, Brasil Taking Tempo inteiro**código: 2279 - Squad Leader Sênior.**- Apoiar os stakeholders no desenvolvimento de produtos;- Liderar reuniões do Scrum e fornecer suporte à equipe durante o planejamento e a execução do Sprint (Facilitar cerimônias como dailys e retrospectivas);- Assegurar o cumprimento de princípios ágeis;- Auxiliar as equipes na priorização e no...