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Benefits Administration Services Analyst II
2 meses atrás
About the Role
We are seeking a highly skilled Benefits Administration Services Analyst II to join our team at ACS HR Solucoes Servicos de Recursos Humanos do Brasil. As a key member of our organization, you will play a critical role in delivering exceptional benefits administration services to our clients.
Key Responsibilities
- Execute established benefits processes and seek guidance from senior analysts as needed.
- Research and respond to intermediate participant issues, such as eligibility, calculation errors, and service delivery.
- Triage intermediate system issues to confirm adherence to requirements.
- Perform peer review on work completed by other peers.
- Interface with external client contacts to resolve day-to-day benefit questions.
- Review benefit reports, determine action required, and provide direction to team members.
- Identify system and process enhancements to improve process efficiencies.
- Mentor and coach junior members.
- Perform other duties as assigned.
- Comply with all policies and standards.
Requirements
- Requires formal education and relevant expertise in a professional, sales, or technical area.
- Performs technical-based activities.
- Contributes to and manages projects.
- Uses deductive reasoning to solve problems and make recommendations.
- Interfaces with and influences key stakeholders.
- Leverages previous knowledge and expertise to achieve results.
- Ability to complete work self-guided.
- College or university degree required.
What We Offer
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
- A chance to work with a leading provider of benefits administration services.
Equal Employment Opportunity
ACS HR Solucoes Servicos de Recursos Humanos do Brasil is an equal opportunity employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
