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IT Support Specialist
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We are seeking a skilled IT Helpdesk Analyst to join our team at 1911 Averis Americas LLC. As a key member of our IT Services team, you will provide first-line support for IT issues and problems, ensuring timely resolution and a positive customer experience.
Key Responsibilities:- Provide technical assistance via phone, email, and/or ticket management system.
- Deploy, configure, and secure desktop and mobile computing devices and peripherals.
- Troubleshoot hardware, peripherals, and equipment as necessary.
- Liaise with vendors for repairs and maintenance.
- Manage IT asset registers and address basic incidents and requests.
- Collaborate with the IT team to ensure seamless support.
To succeed in this role, you should have a degree in a related field and 1-2 years of experience in a similar position. You must be willing to relocate to the job location and possess excellent communication skills.
We value diversity and inclusion in our workplace. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply.
