Payroll Operations Specialist

4 semanas atrás

São Paulo, São Paulo, Brasil British Council Tempo inteiro
Job Title: Payroll Officer

Job Summary: We are seeking a highly skilled Payroll Officer to join our team at the British Council. The successful candidate will play a key role in supporting efficient and accurate payroll operations across the Americas, ensuring payroll processes run smoothly, keeping employee records up to date and maintaining the accuracy of the payroll master data.

Main Responsibilities:
  • Support the collaborative efforts with the People function to ensure a seamless employee experience.
  • Handle payroll-related queries from staff, liaising with vendors and internal stakeholders, and timely management of queries adhering to Service Level Agreements.
  • Strive to understand stakeholder queries and resolve tickets in a customer-centric manner.
  • Ensure information in MyHR is accurate and updated regularly and maintain annual dashboard.
  • Master data in payroll software is updated on a monthly basis.
  • Prepare monthly reconciliation and various reports for respective stakeholders.
  • Support the review of data sourced from multiple countries.
  • Assist with the maintenance of rigorous filing of all payroll-related documentations (payslips and payroll reports especially).
  • Support with archiving/destroying payroll records in line with data protection policies and practices in the country.
  • Support British Council and local labour audits where required.
  • Support the regional payroll operations strategy, including review of existing delivery model and practices to ensure compliance, efficiency, and accuracy.
  • Assist with completing payroll calculations manually (through Excel templates) or through a payroll system.
  • Follow up with payments and contributions to statutory bodies (pension, social security particularly).
  • Ensure system-generated pay slips are distributed to employees accurately and in time.
  • Consolidate payroll register report and other payroll-related reports and seek appropriate vetting and approvals for payroll processing.
  • Proactively support and offer help to other team members when their workload requires additional support.
  • Show flexibility in delivering activities that are not strictly in this role scope.
Requirements:
  • Experience of working with multiple datasets and confidential employee information.
  • Experience of delivering payroll operations processes and practices.
  • Proven ability in solving process and technical issues.
  • Professional HR or accounting qualification.
What We Offer:

We offer a competitive salary and a comprehensive benefits package, including a generous pension scheme, life insurance, and a range of other benefits. We are committed to equality, diversity, and inclusion and welcome applications from all qualified candidates.

Equal Opportunities: The British Council is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to diversity and inclusion and believe that a diverse workforce adds value to our organization. We are committed to making reasonable adjustments to ensure that our recruitment processes are accessible to all.

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