Global E-commerce Strategist

Há 3 dias


São Paulo, São Paulo, Brasil Alibaba Tempo inteiro

Job Summary

We are seeking a highly experienced and skilled Global E-commerce Strategist to join our team at AliExpress. As a key member of our Consumer Experience team, you will be responsible for developing and implementing strategies to enhance the overall shopping experience for our Korean market customers.

Key Responsibilities

  1. Develop and execute comprehensive strategies to improve the overall shopping experience for AliExpress Korean market customers.
  2. Collaborate with cross-functional teams to identify and prioritize opportunities for improvement.
  3. Design and implement end-to-end purchase experience enhancements to facilitate business growth.
  4. Establish and maintain strong relationships with key stakeholders to ensure alignment and effective communication.
  5. Stay up-to-date with industry trends and best practices to ensure our strategies remain competitive and effective.

Requirements

  1. Minimum of 8+ years' experience in customer service and experience.
  2. Bachelor's degree or equivalent related experience (Master's preferred).
  3. Excellent verbal and written communication skills in both Korean and English, Mandarin will be a plus.
  4. Strong communication skills and cross-functional collaboration skills.
  5. Ability to think strategically and demonstrated success in leading a team; must be a self-starter, capable of maneuvering through a multi-segmented organization, and drive results without a direct reporting structure.


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