
Operational Excellence Manager
Há 3 dias
We are seeking a seasoned professional to oversee the coordination of relationships with top clients, ensuring seamless operations and driving business development opportunities.
This role involves tracking key performance indicators, monitoring implementation results, and refining processes to maximize efficiency.
- Minimum 5 years of experience in a senior management position within the software development industry.
- Demonstrated expertise in client relationship management and team leadership.
- Excellent communication skills and advanced proficiency in English.
- Develop and implement strategies for enhancing client satisfaction and retention.
- Collaborate with cross-functional teams to align on project objectives and deliverables.
- Identify areas for process improvement and drive initiatives to increase operational efficiency.
- Proven track record of success in a similar role, with a strong understanding of the software development landscape.
- Ability to work effectively in a remote environment and adapt to changing priorities.
- Familiarity with industry-leading tools and technologies.
- 100% remote work arrangement.
- Flexible hours and autonomy to manage workload.
- Opportunities for growth and professional development.
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