Crisis Support Specialist

2 semanas atrás

Belém, Pará, Brasil beBee Careers Tempo inteiro US$55.050 - US$68.200

Our organization is seeking a compassionate and empathetic professional to fill the role of Crisis Counselor. In this position, you will engage with individuals over the phone, providing support to those experiencing emotional distress or mental health challenges.

The ideal candidate will have a strong background in psychology, social work, counseling, or a related behavioral healthcare field, with experience in crisis support or similar roles. You will be comfortable communicating with individuals in various states of crisis, whether over the phone, via text, or through other methods of interaction.

You will assess and mitigate risk while maintaining accurate, thorough documentation, and provide resources, information, and referrals as needed. Your solution-focused mindset, problem-solving abilities, and resilience will enable you to navigate complex situations with patience and clarity.

This role begins with an intensive, paid six-week virtual cohort training program designed to refine your skills and ensure readiness for the role. During this time, you will develop your skills through various learning modalities, including book learning, group sessions, roleplay, and live call-taking.

In order to successfully complete this cohort training program, you are expected to develop fluency and demonstrate proficiency in key crisis care skills. Successful completion of this training is necessary for continued employment beyond this 6 week cohort training program.

Responsibilities
  • Maintain a secure, HIPAA-compliant private workspace at home to ensure focus and confidentiality.
  • Engage with individuals over the phone, providing support to those experiencing emotional distress or mental health challenges.
  • Build rapport and foster client engagement during calls.
  • Assess and mitigate risk while maintaining accurate, thorough documentation.
  • Provide resources, information, and referrals as needed.
  • Assist callers in identifying positive coping strategies and developing safety plans.
  • Intervene during emergencies when necessary.
  • Stay calm, professional, and focused while multitasking in a fast-paced environment.

This role requires flexibility in availability, including regular willingness to work holidays and weekends. As part of our 24/7/365 crisis call center team, you must demonstrate adaptability and a commitment to providing unwavering support to individuals in need.

  • Crisis Intervention Specialist

    1 semana atrás

    Belém, Pará, Brasil beBeeCrisis Tempo inteiro US$55.000 - US$75.000

    Job Title: Crisis Intervention SpecialistThis role entails delivering crisis intervention services to individuals in need, utilizing exceptional interpersonal skills and the ability to actively listen and connect with others.Critical Responsibilities:Engage with individuals over the phone, providing support to those experiencing emotional distress or mental...

  • Crisis Counselor

    2 semanas atrás

    Belém, Pará, Brasil Protocall Services, Inc. Tempo inteiro

    OverviewCrisis Counselor - Fully Remote in Bethlehem, PABenefitsComprehensive medical, dental, and life insurance plans401(k) retirement plan with company matchShort-term and long-term disability (STD/LTD) coverageEmployee Assistance Program (EAP) servicesAccrued Paid Time Off (PTO) package, earning up to 4 weeks of vacation in your first yearCompany-matched...

  • Crisis Counselor

    2 semanas atrás

    Belém, Pará, Brasil Protocall Services, Inc. Tempo inteiro

    Overview Crisis Counselor - Fully Remote in Bethlehem, PA Benefits Comprehensive medical, dental, and life insurance plans 401(k) retirement plan with company match Short-term and long-term disability (STD/LTD) coverage Employee Assistance Program (EAP) services Accrued Paid Time Off (PTO) package, earning up to 4 weeks of vacation in your first year ...

  • Crisis Counselor

    4 semanas atrás

    Belém, Pará, Brasil Protocall Services, Inc. Tempo inteiro

    BenefitsComprehensive medical, dental, and life insurance plans 401(k) retirement plan with company match Short-term and long-term disability (STD/LTD) coverage Employee Assistance Program (EAP) services Accrued Paid Time Off (PTO) package, earning up to 4 weeks of vacation in your first year Company-matched student loan repayment program Opportunities for...

  • Maintenance Support Specialist

    2 semanas atrás

    Belém, Pará, Brasil beBeeFacilities Tempo parcial US$57.700 - US$73.300

    Maintenance Support SpecialistWe are seeking a dedicated Maintenance Support Specialist to provide maintenance and janitorial services for our school properties. The ideal candidate will have at least 5 years' experience in facility maintenance with cleaning/janitorial duties.

  • Intensive Support Specialist

    1 semana atrás

    Belém, Pará, Brasil beBeeCare Tempo inteiro US$45.947 - US$63.792

    We are seeking a professional to provide essential services and support individuals, families, and treatment processes.Key Responsibilities:Coordinate service activities and develop self-identified goals for individuals served.Develop Individual Service Plans (ISPs) and monitor progress through regular reviews.Conduct face-to-face visits and phone contact...

  • Forensic Support Specialist

    1 semana atrás

    Belém, Pará, Brasil beBeeMentalhealth Tempo inteiro US$36.000 - US$42.000

    Forensic Specialist Role OverviewThis role serves adults with severe mental illness involved in the criminal justice system, including those incarcerated.The goal is to help clients engage in their communities, reduce hospital visits and criminal behavior, shorten time spent in correctional facilities, and reduce future incarceration.Key...

  • Environmental Support Specialist

    2 semanas atrás

    Belém, Pará, Brasil beBeeCare Tempo inteiro R$1.800 - R$2.500

    Environmental Support SpecialistThe Environmental Support Specialist role offers a unique opportunity for individuals passionate about providing exceptional care and support to seniors living in their own homes.This position is part of a comprehensive healthcare program that provides necessary care services, enabling seniors to remain at home while receiving...

  • Senior Support Specialist

    Há 7 dias

    Belém, Pará, Brasil beBeeCAREER Tempo inteiro R$9.629 - R$10.272

    Are you passionate about supporting seniors and enhancing their quality of life? We have a unique opportunity for a caring professional to join our team as a Senior Support Specialist.This role involves building meaningful relationships with our clients, assisting them with daily living tasks, and providing emotional support. You will be required to complete...

  • Technical Support Specialist

    Há 6 dias

    Belém, Pará, Brasil beBeeTechnical Tempo inteiro R$64.000 - R$96.000

    Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer service and technical expertise to our clients.Job Description:This is a fantastic opportunity to work with a dynamic team and contribute to the success...