Technical Service Specialist

Há 3 dias

Região Geográfica Intermediária de Juiz de Fora, Brasil beBeeCustomerService Tempo inteiro US$46.600 - US$86.200
Job Overview

The Core Support Expert role is a key position in delivering exceptional customer service for products and solutions.

Main Responsibilities
  • Provide proactive and reactive support to customers, partners, and internal teams.
  • Troubleshoot and resolve issues related to accounts, documents, billing, and access.
  • Manage communications with customers across multiple channels.
Requirements
  • High school diploma or equivalent qualification.
  • 2+ years in a customer-facing role.
  • Fluent in English and Portuguese.
Bonus Points
  • Bachelor's degree or equivalent professional training.
  • Excellent verbal and written communication skills.
  • Self-motivated, collaborative, and detail-oriented with strong time management skills.

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