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Customer Partnership Specialist
2 meses atrás
About Us
At 1200 Kyndryl Brasil Servicos Limitada, we design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. Our company is always moving forward, pushing ourselves to build a more equitable, inclusive world for our employees, customers, and communities.
The Role
As a Customer Partnership Specialist, you will build deep connections with clients, cultivating strong relationships with senior executives. You will proactively lead account growth, introducing new offerings, protecting client loyalty, and renewing long-term partnerships.
Your experience will be crucial in developing and implementing innovative strategies for our most valuable accounts at 1200 Kyndryl Brasil Servicos Limitada, identifying opportunities, and offering personalized solutions. Working in a team, you will ensure a continuous account management process, from initial contact to business realization and beyond.
You will be the driving force behind the expansion of our services, shaping the future of our business relationships and propelling 1200 Kyndryl Brasil Servicos Limitada's leadership in the market, while ensuring client satisfaction and success, maintaining the highest standards of integrity and excellence.
About You
We seek a person with a constructive mindset, interested in driving personal and professional development. You should be client-focused, open, and naturally inclusive in your work with others.
Required Skills and Experience:
- Leverage strategic account management skills to drive growth and revenue.
- Translate distinctive competencies into actionable insights and solutions for clients.
- Elevate clients to the next level through prospective discussions on their digital needs.
- Proactively generate opportunities, lead them to closure, and expand existing projects to broader scopes and new capabilities.
- Understand the client's vision, goals, and strategy and how 1200 Kyndryl Brasil Servicos Limitada's services can enable or drive better results for the client.
- Demonstrate the ability to position 1200 Kyndryl Brasil Servicos Limitada as a strategic partner, not just a technology services provider.
- Build a pipeline with partners to pursue and win business together.
- Have a deep understanding of external industry best practices and their impact on clients.
- Be responsible for the P&L of the account.
- Have experience with revenue growth, cost, profitability, trends, and risks to manage the portfolio.
- Have good verbal and written communication skills in English.
Being You
Diversity is more than what we look like or where we come from; it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. Our Kyndryl Inclusion Networks are just one way we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that 1200 Kyndryl Brasil Servicos Limitada gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the 1200 Kyndryl Brasil Servicos Limitada Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. 1200 Kyndryl Brasil Servicos Limitada cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees, and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At 1200 Kyndryl Brasil Servicos Limitada, we invest heavily in you, we want you to succeed so that together, we will all succeed.
