Optimizing Team Collaboration through Expert Atlassian Product Support

Há 2 dias

São Paulo, São Paulo, Brasil beBeeTechnical Tempo inteiro R$60.000 - R$95.000
Atlassian Technical Support Specialist

The role of Atlassian Technical Support Specialist involves providing expert technical support for various Atlassian products, including Jira, Confluence, and Bitbucket. You will assist teams in leveraging these tools efficiently and effectively.

Responsibilities include:

  • Providing technical assistance to teams on Atlassian product usage.
  • Troubleshooting complex issues and optimizing workflows.
  • Collaborating with cross-functional teams and stakeholders.
  • Supporting on-call rotations and weekend work as needed.

Required Skills and Qualifications:

  • Experience with Atlassian product support.
  • Strong understanding of software development and Agile methodologies.
  • Proficient in troubleshooting and resolving technical issues.
  • Excellent communication skills and fluency in English.
  • Ability to manage multiple tasks and prioritize effectively.
  • A proactive approach to problem-solving.

This is an excellent opportunity to grow your career in technical support and contribute to the success of our team.

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