Technical Solutions Professional

1 dia atrás


Rio de Janeiro, Rio de Janeiro, Brasil beBeeNetwork Tempo inteiro R$80.000 - R$124.000
Job Opportunity

This role involves providing technical solutions to customers and internal teams.

Key Responsibilities:
  • Act as 2nd escalation contact for internal teams, vendors, and customers
  • Manage customer relationships through operational management
  • Monitor KPIs and quality performance, and address any gaps
  • Support Manager in Performance Reviews and development plans
  • Maintain interlock with leaders from other areas
Technical Expertise:
  • Expert-level knowledge of WAN, LAN, WLAN, SDWAN, SDLAN
  • Familiarity with project management approaches, tools, and phases of the project lifecycle
  • Experience with large-scale organizational change efforts
Requirements:
  • Advanced/Fluent communication in Portuguese and English
  • Customer-focused
  • Vendor Management
  • Desirable experience in Leadership roles
  • Degree in Administration or Telecommunications field or equivalent experience
Preferred Qualifications:
  • Bachelor level in Engineering, Telecommunications, or Computer Science
  • CCNP knowledge level desired (CCIE Advantageous)
  • ITIL Foundation certificate or at least knowledge
Experience:
  • Minimum of 5 years of Experience in networks technology with proven records of success to deploy and support large and global customers


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