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Business Unit Head

2 meses atrás

São Paulo, São Paulo, Brasil China Bank PH Tempo inteiro

Job Summary:

The Branch Head provides strategic direction and operational management support to branch employees by assuming overall accountability for service and product delivery, establishing and maintaining customer relationships, implementing an effective sales management system, ensuring risk assessment compliance, maintaining branch upkeep/orderliness and communicating/instituting/monitoring compliance to company policies and control procedures to achieve the unit's business plans and corporate targets set by Top Management.

Key Responsibilities:

  • Develop and implement business strategies to drive growth and profitability in the branch.
  • Lead and manage a team of branch employees to ensure effective service delivery and customer satisfaction.
  • Establish and maintain relationships with key customers and stakeholders to drive business growth.
  • Implement and maintain effective sales management systems to drive sales growth and revenue.
  • Ensure compliance with risk assessment and regulatory requirements.
  • Maintain a clean and organized branch environment.
  • Communicate and implement company policies and procedures to ensure compliance.

Requirements:

  • 3-5 years of experience in branch operations, sales, and marketing of bank products and services.
  • Proficient in MS Word, Excel, and PowerPoint.
  • Knowledge of branch operations and policies, labor laws, internal policies, audit systems, BSP/other agencies' policies, administrative disciplinary rules, and procedures.
  • Strong marketing, communication, and analytical skills.
  • Ability to think critically and manage people effectively.