Sales Support Analyst

2 semanas atrás

São Paulo, São Paulo, Brasil NTT Tempo inteiro

Make a difference with NTT DATA
Be part of a company that is redefining possibilities. We are recognized for our technical prowess and innovative solutions, and for our commitment to making a positive impact on our clients and society. Our work environment promotes diversity and inclusion – a place where you can develop, belong, and excel.

Your role at NTT DATA

The Sales Support Analyst typically operates within larger operational settings where there is sufficient workload for multiple levels of sales administration. This position serves as a supportive function to the sales team, assisting sales personnel by managing various aspects of sales order administration, including the quote to cash process.
This role involves processing orders for products or services from sales representatives or direct customer inquiries. It includes maintaining customer records with sales agreements and relevant information. Responsibilities also encompass providing price estimates, completing order forms, and verifying the price and quantity of each item listed. Order forms are then distributed to the appropriate departments. Coordination with other departments regarding order status, shipping timelines, pricing, product availability, and back orders may also be required.

Key Responsibilities:

Enhance operational sales efficiency by building relationships with vendors and managing daily interactions, inquiries, and information exchange. Under close supervision, generate quotes for clients based on direct requests or on behalf of the Sales team. May assist in managing aspects of the purchase order process by creating, distributing, and overseeing purchase orders. Verify quotes against submitted orders to ensure accuracy and that the correct terms and conditions are applied. Collaborate with commercial colleagues to obtain the latest vendor pricing information. Manage general sales-related documentation through receiving, labeling, sorting, filing, and distributing as necessary. Capture data and maintain systems as required by the sales process and team. Provide basic administrative support to the sales team as needed. Utilize systems and data to generate reports when necessary.

Required Skills and Attributes:

Strong attention to detail and organizational skills. Ability to thrive in a fast-paced environment. Good analytical abilities. Excellent verbal and written communication skills. Service-oriented mindset with a positive attitude. Familiarity with sales processes, tools, and methodologies is advantageous. Capable of working both independently and as part of a team, applying a proactive approach to routine tasks.

Educational Background:

High School Diploma or equivalent.

Experience Requirements:

Familiarity with quoting tools is a plus. Previous experience in administration, particularly in quote to cash processes.

Work Environment:

Hybrid Working

About NTT DATA
NTT DATA is a trusted global innovator in business and technology services, with a valuation exceeding $30 billion. We serve a significant portion of the Fortune Global 100 and are dedicated to assisting clients in innovating, optimizing, and transforming for sustainable success. Our annual investment of over $3.6 billion in R&D enables organizations and society to confidently transition into the digital future. As a Global Top Employer, we boast a diverse workforce across more than 50 countries and a strong partner ecosystem of established and emerging companies. Our offerings encompass business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. We are also recognized as a leading provider of digital and AI infrastructure globally. NTT DATA is part of NTT Group and is headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer, fostering a global culture that values diversity. We are committed to providing a workplace free from discrimination and harassment. We do not discriminate based on age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our expanding global team and advance your career with us.

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