Business Relationship Manager

2 semanas atrás

São Paulo, São Paulo, Brasil beBeeCustomerSuccess Tempo inteiro R$80.000 - R$120.000

As a key partner to our clients, you will play an essential role in fostering engagement, increasing satisfaction, and driving long-term growth.

About the Role

We are looking for a highly motivated and organized individual who is passionate about customer success and relationship management. The ideal candidate will have excellent communication and analytical skills, with the ability to build and maintain strong relationships with clients.

Key Responsibilities
  • Be a trusted advisor: Build and maintain strong relationships with clients, understanding their evolving training needs.
  • Lead seamless onboarding: Guide new clients as a product expert, ensuring a smooth and impactful start.
  • Drive engagement and success: Analyze client data, conduct business reviews, and implement strategies to enhance satisfaction and ensure successful programs.
  • Unlock growth opportunities: Identify upsell possibilities and expand client partnerships.
  • Champion continuous improvement: Gather feedback, optimize the learner experience, and contribute to the evolution of digital learning solutions.
  • Share expertise and insights: Provide clients with industry best practices, training optimization strategies, and thought leadership in digital learning.
What We're Looking For
  • Fluent or bilingual in Portuguese.
  • Intermediate English proficiency.
  • Passionate about customer success and relationship management.
  • Exceptional communication and analytical skills.
  • Highly organized and adaptable to varied projects.
  • Proactive problem-solver with a growth mindset.
  • Team player who values collaboration and knowledge-sharing.
Benefits
  • Dynamic, startup-like experience within the security of a fast-growing company.
  • Learn from top executives and visionaries in the learning and language market.
  • The experience of joining an innovative organization with an international, vibrant working environment.
  • Full on-boarding and fast ramp mentoring program leading to success.
  • World-class learning experience by being a learner.
  • Ability to work from any of our offices around the world.
  • Exciting team-building events.
Experience Required
  • Experience in Training, e-Learning, or HR Solutions (SaaS) is a plus.
Seniority Level

Associate

Employment Type

Full-time

Job Function

Other

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