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Benefits Administration Services Specialist
2 meses atrás
About Conduent
Conduent is a leading provider of mission-critical services and solutions to Fortune 100 companies and over 500 governments. Our dedicated associates deliver exceptional outcomes for our clients and the millions of people who count on them.
Job Requirements
We are seeking a highly skilled and experienced professional to join our team as a Benefits Administration Services Specialist. The ideal candidate will have a strong background in benefits administration and a proven track record of delivering high-quality results.
Key Responsibilities
- Perform technical-based activities related to benefits administration
- Contribute to and manage projects related to benefits administration
- Use deductive reasoning to solve problems and make recommendations
- Interface with and influence key stakeholders
- Leverage previous knowledge and expertise to achieve results
- Ability to complete work self-guided
Requirements
- College or university degree required
- Knowledge and experience in benefits administration
- Ability to acquire higher-level knowledge and skills
- Develops an understanding of the company, processes, and customers
- Uses existing procedures to solve routine or standard problems
Functional Knowledge
Requires expanded conceptual understanding of theories, practices, and procedures related to benefits administration.
Business Expertise
Uses an understanding of key business drivers to accomplish work related to benefits administration.
Impact
Impacts own team through the quality of the services or information provided.
Leadership
No supervisory responsibilities. Provides informal guidance to new team members.
Problem Solving
Uses existing procedures and technical experience to solve problems related to benefits administration.
Interpersonal Skills
Exchanges complex information and ideas effectively.
Responsibility Statements
- Executes established benefits processes and seeks guidance from Sr. Analysts
- Researches and responds to intermediate participant issues
- Trianges intermediate system issues to confirm adherence to requirements
- Performs peer review on work completed by other peers
- Interfaces with external client contacts to resolve day-to-day benefit questions
- Reviews benefit reports, determines action required and gives direction to team members
- Identifies system and process enhancements to improve process efficiencies
- Mentors and coaches junior members
- Performs other duties as assigned
- Complies with all policies and standards
Equal Opportunity Employer
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
