Customer Engagement Specialist

Há 2 dias

São Paulo, São Paulo, Brasil beBeeCustomerEngagement Tempo inteiro R$32.000 - R$48.000
Job Opportunity:

We are seeking a highly skilled individual to join our growing team as a Customer Engagement Specialist.

A great opportunity for an experienced professional to contribute to the success of our organization, working in a dynamic and fast-paced environment.

- Develop strong relationships with customers by engaging in conversation

- Provide exceptional customer service by addressing questions, requests or concerns promptly and effectively

- Maintain online platforms free from inappropriate or illegal content

- Ensure customers adhere to game rules and regulations

- Possess in-depth knowledge of products to provide accurate information

Requirements:
  • Bilingual native Portuguese speaker
  • Fluent English language skills
  • Proficient typing and computer navigation abilities
  • Customer-centric approach and adaptability
  • Excellent communication and problem-solving skills
  • Ability to find positive solutions
  • High level of attentiveness and patience
  • Multitasking, prioritization and time management skills
  • Strong interpersonal and customer service skills
  • Will to achieve goals and self-improvement
  • Flexibility to work variable schedules, weekends and holidays
Key Skills:
  • Bilingual language skills
  • Typing and computer navigation skills
  • Customer engagement and communication skills
  • Problem-solving skills

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