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Print Operations Specialist
2 meses atrás
Job Summary:
The role of the Print Operations Specialist is to assist in the operation of a Xerox client site, providing a wide range of print services in line with the specification of the customer's contract.
Key Responsibilities:
- Deliver high-quality print services that meet or exceed customer expectations and service level agreements.
- Support the achievement of productivity improvements through efficient use of resources and process optimization.
- Contribute to service transformation and business growth by identifying opportunities for process improvement and implementing changes.
Scope of Work:
Specific:
- The work undertaken by the Print Operations Specialist is completed in line with the Service Level Agreement and Statement of Work relevant for the customer.
General:
- This is an intermediate-level job that requires some work experience and has developed knowledge and skills through formal training.
- The Print Operations Specialist applies their knowledge and skills to complete assigned work within their area of expertise.
- They identify problems in straightforward situations and make sound decisions using standard procedures.
- They work within established procedures with a moderate degree of supervision.
Primary Responsibilities:
- Operate and maintain Xerox devices to ensure optimal performance and quality.
- Ensure that quality standards are achieved and customer requirements are met.
- Act as an expert when advising customers on non-standard production requirements.
- Replenish consumables and perform key operator maintenance as required.