Global Business Leader

Há 2 dias

Porto Alegre, Rio Grande do Sul, Brasil beBeeCountryOperations Tempo inteiro R$80.000 - R$130.000
Job Overview

The Country Operations Manager role is a pivotal position within the organization, responsible for leading and shaping the entire operation with autonomy to make high-impact decisions.

This position requires a proven track record in managing and scaling IT/Tech teams, driving operational excellence, and cultivating high-performing cultures. The ideal candidate must have measurable success in optimizing performance, improving retention, and building trusted, long-term relationships with customers and stakeholders.

  • Lead daily operations, ensuring efficiency and compliance with corporate policies.
  • Collaborate with HR, Finance, and other teams for smooth cross-functional workflows.
  • Monitor performance metrics and provide updates to regional/global leadership.

The successful Country Operations Manager will be responsible for:

People & Resource Management
  • Oversee all local resources to ensure productivity and quality.
  • Track and manage the hiring pipeline, ensuring timely recruitment and smooth onboarding.
  • Monitor attrition rates and implement proactive retention strategies.
  • Drive employee satisfaction through engagement programs, career development, and feedback channels.
Stakeholder & Customer Engagement
  • Build and maintain strong relationships with key stakeholders and customers working with our resources.
  • Act as the primary liaison for client needs and service excellence.
  • Represent the company at local and regional events, forums, and customer meetings.
Operational Leadership & Strategic Growth
  • Adapt and execute market-specific strategies aligned with global objectives.
  • Support resource allocation and cost optimization.

A successful Country Operations Manager will thrive in a fast-paced, global environment, possessing excellent communication skills, proficiency in CRM systems, business management tools, and performance reporting platforms.

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