
Remote Support Specialist
Há 2 dias
A customer-centric role is now available, requiring a professional with excellent communication and technical skills to provide top-notch support as a Remote Customer Service Representative.
About the PositionThis opportunity entails delivering exceptional customer experiences through inbound and outbound calls, managing customer accounts, and providing assistance via online chat inquiries.
Key Responsibilities- Inbound and outbound calls to ensure outstanding customer service
- Manage customer accounts and offer technical support
- Application data entry and online chat inquiries
- Creative problem-solving skills and adaptability to changing projects and updates
- Time and task management, including multitasking and prioritization
- Extensive self-study, training, and testing to ensure eligibility and certification
- Maintain compliance with regulated guidelines for all communication channels
- Intermediate to advanced computer proficiency
- High level of comfort learning new technology
- Professional demeanor
- Excellent verbal and written communication skills
- Self-motivated and results-driven individual
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