Remote Support Specialist

Há 2 dias


Belém, Pará, Brasil beBeeCustomerService Tempo inteiro R$27.500 - R$48.500
Job Overview

A customer-centric role is now available, requiring a professional with excellent communication and technical skills to provide top-notch support as a Remote Customer Service Representative.

About the Position

This opportunity entails delivering exceptional customer experiences through inbound and outbound calls, managing customer accounts, and providing assistance via online chat inquiries.

Key Responsibilities
  • Inbound and outbound calls to ensure outstanding customer service
  • Manage customer accounts and offer technical support
  • Application data entry and online chat inquiries
  • Creative problem-solving skills and adaptability to changing projects and updates
  • Time and task management, including multitasking and prioritization
  • Extensive self-study, training, and testing to ensure eligibility and certification
  • Maintain compliance with regulated guidelines for all communication channels
Required Skills and Qualifications
  • Intermediate to advanced computer proficiency
  • High level of comfort learning new technology
  • Professional demeanor
  • Excellent verbal and written communication skills
  • Self-motivated and results-driven individual


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