Senior Client Growth Specialist
1 semana atrás
The Key Account Manager role involves overseeing a portfolio of high-value B2B clients in the LATAM region. The successful candidate will be responsible for providing proactive account support, managing internal escalations, and expanding our products.
Key Responsibilities:- Manage key client relationships in Mexico and Colombia to drive growth and retention.
- Identify and execute cross-sell and upsell opportunities to increase revenue.
- Act as the primary point of contact for billing, portfolio usage, credit support, and operational follow-ups.
- Collaborate with cross-functional teams to support complex client needs or escalations.
- Relevant bachelor's or master's degree in business, marketing, finance, or a related field.
- At least 3 years of experience in key account management or B2B customer success.
- Proven track record of expanding accounts through strategic sales and relationship-building.
- Strong understanding of B2B financial products, including credit lines, virtual cards, and digital payments.
- Excellent communication and negotiation skills, with the ability to influence senior stakeholders.
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