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Senior Client Relationship Manager

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Client Account Manager Job Description

We are seeking a highly skilled Client Account Manager to join our team. In this role, you will be responsible for managing and growing client relationships by executing data-driven performance marketing strategies that exceed customer acquisition goals while ensuring seamless cross-functional collaboration.

Key Responsibilities:

  • Act as the primary point of contact for clients, ensuring balance between meeting client demands and internal company goals and priorities.
  • Proactively identify and execute opportunities to scale client accounts, consistently achieving or exceeding profitability targets within the first 6 months.
  • Own the onboarding experience to decrease time-to-launch by leveraging strong internal coordination across Sales and Operations.
  • Manage day-to-day execution of campaigns, ensuring deliverables are completed on time and aligned with client KPIs.
  • Provide daily, weekly, and monthly campaign updates using clear and compelling insights tailored to both technical and non-technical audiences.

Requirements:

  • Exceptional communication skills, both written and verbal, to effectively communicate complex information to technical and non-technical stakeholders.
  • Proven track record in day to day client management, managing multiple accounts concurrently with unwavering attention to detail.
  • Strong negotiating and leveraging data abilities to showcase performance in a way that aids business outcomes/growth.
  • Strong analytical skills, with the ability to decipher data and translate insights into actionable recommendations.

2+ years of digital marketing/affiliate marketing experience with a focus on performance marketing and client relationship management.