
Credit Recovery Specialist
Há 7 dias
Job Title: Credit Recovery Specialist
Job Description:
- Delinquent customer payments collection is a primary responsibility of this role.
- The collections process involves managing sales ledgers to achieve monthly accounts receivable reduction targets.
- Regular progress and issue updates are provided to senior management, and data analysis helps in optimizing the collections process.
Key Responsibilities:
- Handle incoming calls, emails, and other communication regarding payment collection.
- Update account statuses, including referrals and transfer funds on accounts.
- Follow up on received payments and request remittance details promptly.
- Process write-off requests, copy documents, and provide payment allocation services.
- Escalate queries, identify discrepancies, and reconcile banking information accurately.
- Manage cash accounts, direct debit failures, and allocate payments made via various channels.
- Refund overpayments and credit balances efficiently and maintain high system operation standards.
- Produce team reports, portfolio analysis, and support projects aimed at improving Ecolab's credit management processes.
Required Skills & Qualifications:
- A 4-year college degree in finance or accounting, or related fields, is required.
- 4+ years of experience in credit, finance, accounting, customer service, or technical field.
- Proficiency in SAP, with intermediate knowledge in Microsoft Excel or Access.
Our Commitment to Diversity:
Ecolab is committed to equal opportunities for all associates and applicants. We do not discriminate based on race, gender, religion, or any protected characteristic.
Employment Details:
- Full-time position available.
- Mid-senior level with opportunity for career growth.
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