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Content Strategist

2 meses atrás

Brasília, Distrito Federal, Brasil Infogain - LATAM Tempo inteiro
About the Role

We're seeking a highly skilled Content Designer to join our team at Infogain - LATAM. As a Content Designer, you will play a crucial role in shaping the tone, structure, and narrative flow of content across our product experiences.

Key Responsibilities
  • Develop and implement comprehensive content strategies to drive user engagement and business growth.
  • Collaborate with cross-functional teams to design, craft, and test content solutions that address real customer challenges and business goals.
  • Orchestrate a clear and compelling voice and tone across complex product areas and multi-channel transactional communications.
  • Identify and use scalable frameworks to tackle structural problems with product content.
  • Apply UI frameworks, modularity, localization, reuse, and related concepts to design content solutions that scale.
  • Use both qualitative and quantitative insights and business analytics to drive content insights and solutions.
  • Partner across teams to improve the accessibility, inclusion, readability, and translatability of product content.
Requirements
  • Bachelor's degree or equivalent experience in core skills such as UX Content Design, Human-Centered Design, Content Audits and Analysis, Information Architecture, and Storytelling.
  • Demonstrated native-level US English fluency in UX writing (i.e., content design) for Web and/or native apps.
  • At least 5 years related professional experience as a UX content designer or content strategist, preferably in a digital product or app environment.
  • Able to audit, analyse, structure, create, and present content independently using established frameworks.
  • Applied understanding of human-centered design (HCD) practices and design thinking.
  • Thoughtful, empathetic, and inclusive approach to content design that meets every user where they are.
  • Strong skills in presentation and storytelling, and the ability to communicate compelling rationale and narratives to your team and partners.
  • Possession of a portfolio of work that demonstrates your skills, with a focus on examples of work done for Android and iOS apps, and experience working in a platform or two-sided marketplace is a plus.