UX Content Strategist
Há 3 dias
We're seeking a talented UX Content Designer to join our team at Infogain - LATAM. As a UX Content Designer, you will play a crucial role in shaping the tone, structure, and narrative flow of content across our product experiences.
About the RoleThis is a unique opportunity to join a fast-paced product/tech/design pod and drive the content strategy and approach to content design for transactional product communications. You will work closely with our Director of User Experience Design and collaborate with other content designers to create compelling and user-centered content solutions.
Key Responsibilities- Apply comprehensive, customer-focused approaches to drive content design in your product area.
- Use human-centered design methods to design, craft, and test content solutions that address real customer challenges and business goals.
- Orchestrate a clear and compelling voice and tone across complex product areas and multi-channel transactional communications.
- Identify and use scalable frameworks to tackle structural problems with product content.
- Design content solutions to improve systems, overcome technical constraints, and reduce content debt.
- Apply UI frameworks, modularity, localization, reuse, and related concepts to design content solutions that scale.
- Use both qualitative and quantitative insights and business analytics to drive content insights and solutions.
- Partner across teams to improve the accessibility, inclusion, readability, and translatability of product content.
- Bachelor's degree or equivalent experience in core skills such as UX Content Design, Human-Centered Design, Content Audits and Analysis, Information Architecture, and Storytelling.
- Demonstrated native-level US English fluency in UX writing (i.e., content design) for Web and/or native apps.
- At least 5 years related professional experience as a UX content designer or content strategist, preferably in a digital product or app environment.
- Able to audit, analyse, structure, create, and present content independently using established frameworks.
- Applied understanding of human-centered design (HCD) practices and design thinking.
- A thoughtful, empathetic, and inclusive approach to content design that meets every user where they are.
- Strong skills in presentation and storytelling, and the ability to communicate compelling rationale and narratives to your team and partners.
- A passion for travel and for our mission.
- A portfolio of work that demonstrates your skills. We're especially interested in seeing examples of work you've done for Android and iOS apps, and if you have experience working in a platform or two-sided marketplace, it's a definite plus.
We offer a dynamic and collaborative work environment, opportunities for professional growth and development, and a competitive compensation package.
We're excited to see your application and learn more about your experience and skills. Please submit your portfolio and a brief introduction to get started.
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