Sales and Marketing Coordinator
Há 7 dias
About Fraud Deflect
Fraud Deflect is a full-service fraud prevention and chargeback management fintech. Our mission is to help merchants lower their chargeback rates, promoting growth and scalability across their organization.
Job Summary
We are seeking a Sales and Marketing Coordinator to join our rapidly growing team. This role will report directly to our VP of Sales & Marketing and will be client-facing. The primary focus will be on onboarding, sales administration, and client servicing.
Responsibilities
- Work directly with the VP of Sales & Marketing, assisting in sales and marketing administrative duties.
- Assist in onboarding new clients, including gathering client data, updating our CRM, and working with our operational teams.
- Support marketing-related initiatives, including events, social media, and new business development.
- Join and assist in client-facing virtual sales calls, demos, and partner meetings.
- Provide operational, engineering, and account management support as needed.
Qualifications
- Minimum 3 years of professional experience in customer service, sales, or marketing-related roles.
- Bilingual Portuguese & English, with English at a minimum professional level.
- Bachelor's Degree, preferably in technology and finance-related majors.
- Strong written and verbal communication skills.
- Achiever with a track record of success.
- Strong organizational skills.
- Self-driven with the ability to work in a remote environment.
- A quick learner with the ability to work in a fast-paced environment.
- Computer literate with experience using Microsoft Office and/or macOS.
- Experience using CRMs.
- Ideal: Native or Fluent English, fraud prevention and/or chargeback management experience, and a desire to grow into a sales or client success manager role.
About Fraud Deflect
Fraud Deflect is a full-service fraud prevention and chargeback management fintech. Our mission is to help merchants lower their chargeback rates, promoting growth and scalability across their organization.
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