Healthcare Support Professional

Há 6 dias

Guarulhos, São Paulo, Brasil beBeeService Tempo inteiro R$79.260 - R$104.575
Customer Service Specialist

This role is an exciting opportunity to work with our organization and make a real impact on the health industry. As a Customer Service Specialist, you will be responsible for performing various administrative tasks related to customer care, including coordinating service calls, managing customer complaints, generating invoices, and providing support to sales and technical teams.

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Key Responsibilities:
  1. Coordinate service calls and ensure timely resolution of customer issues.
  2. Manage customer complaints and resolve them in a professional manner.
  3. Generate invoices and track customer payments.
  4. Provide support to sales and technical teams as needed.
  5. Identify areas for process improvement and implement changes.

As a successful candidate, you will have excellent communication skills, both written and verbal. You will also have strong analytical and problem-solving skills, as well as the ability to work effectively in a team environment. Your proficiency in Excel, SAP, and Salesforce will also be valuable assets in this role.

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Requirements:
  • Bachelor's degree required.
  • At least 2 years of experience in customer service or a related field.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills, both written and verbal.
  • Proficiency in Excel, SAP, and Salesforce.

Additionally, you should have the ability to analyze problems, identify solutions, and communicate effectively with customers and colleagues. If you are a motivated individual who is looking for a challenging role that offers opportunities for growth and development, then this may be the perfect opportunity for you.


The ideal location for this role is in Guarulhos/SP or nearby.

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