Quality Assurance Technician

1 semana atrás

São Paulo, São Paulo, Brasil NinjaOne, LLC Tempo inteiro
About the Role

We are seeking a highly skilled IT Support Specialist to join our team at NinjaOne, LLC. As a key member of our software development team, you will play a crucial role in ensuring the quality and functionality of our IT Operations software.

Key Responsibilities:

  • IT Operations Expertise: Develop in-depth knowledge of our software products and provide expert-level support to our customers.
  • Quality Testing & Troubleshooting: Conduct comprehensive software testing to guarantee impeccable feature releases and identify defects or issues.
  • Documentation: Create detailed reports on the quality and functionality of software applications after thorough testing.
  • Continuous Improvement: Recommend enhancements to current testing methodologies, tools, and processes to refine and iterate our QA practices.
  • Collaboration: Work closely with our developers, product managers, and leaders throughout the software development life cycle to ensure quality standards are always achieved.

About You

  • 5+ years of experience in Manual Quality Assurance Testing.
  • 2+ years of experience scripting in at least one or preferably multiple scripting languages.
  • 5+ years of recent experience in roles like Technical IT Support, Product Support, or Systems Engineering.
  • Bachelor's degree in technology is a distinct advantage, though not mandatory.
  • Previous experience with at least 2 of the 3 operating systems: Windows, Mac, or Linux.
  • Experience with computer networks and network equipment setup and management.
  • Experience working with databases including PostgreSQL, SQL, and MySQL.
  • Experience setting up and configuring Virtual Machines (VM).
  • Experience with Mobile App Testing.
  • Experience with TCP/IP protocols.
  • Previous experience with Automation Testing.
  • Experience with Jira and Jira X-Ray extension.
  • Excellent communication and collaboration skills.

About NinjaOne, LLC

NinjaOne, LLC automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. Our platform is proven to increase productivity while reducing risk and IT costs. We are consistently ranked #1 for our world-class support and are the top-rated software on G2 in seven categories.

What You'll Love

  • Flexible working hours with home office options.
  • Opportunities for growth and development with a fast-growing company.
  • Competitive compensation and benefits.
  • Collaborative and diverse work environment.

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