
Client Service Specialist
Há 4 dias
Client Service Specialist
Job Description:The role requires delivering high-quality technical support to clients, resolving their issues promptly and professionally. This includes managing transactions according to quality standards, documenting client information, and maintaining internal knowledge bases.
Key responsibilities include providing effective problem resolution, facilitating client interaction, troubleshooting, and maintaining records of all customer queries. The candidate must possess excellent communication skills to deliver superior customer service.
Additionally, the successful candidate will have the ability to build capability to ensure operational excellence, maintain superior customer service levels, and partner with team leaders to identify training themes and learning issues.
- Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
- Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
- Troubleshoot all client queries in a user-friendly, courteous and professional manner
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Curitiba, Paraná, Brasil EBANX Tempo inteiroSAP Logistics and Finance Solutions SpecialistJunior SAP Logistics and Finance Consultant · We are seeking a talented Junior SAP Logistics and Finance Consultant to join our dynamic international team in Curitiba, Brazil. As a key member of our team, you will be responsible for assisting in the implementation and customization ...i AdFinance SpecialistAt...
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