Regional Account Director

Há 7 dias

São Paulo, São Paulo, Brasil Link Worldwide Tempo inteiro
Job Description

Job Title: Regional Account Director

Job Summary:

We are seeking a highly skilled and experienced Regional Account Director to join our team at Link Worldwide. As a key member of our global marketing services business, you will be responsible for creating long-term, trusting relationships with our customers and overseeing all activities related to the sourcing, management, and reporting of all categories identified within the scope of services for Link.

Key Responsibilities:

  • Ensure all transactions are managed to the highest standards, ensuring all work by the team is managed, controlled, checked, and delivered successfully.
  • Own the commercial performance of the account and ensure that forecasting and financial reporting is submitted accurately and on time.
  • Ensure customer service is a priority, identifying and resolving all issues relating to customers within standard guidelines.
  • Provide professional presentations to customers.
  • Based on customer briefs, initiate all product development and source new concepts in collaboration with the Operations team.
  • Maintain and update a database of local suppliers and manage relationships.
  • Liaise with suppliers and have strong negotiation skills.
  • Oversee the team and ensure they process all orders and invoices in a timely fashion.
  • Work with the team to produce accurate customer quotations and ensure quality samples and artwork for proposals.
  • Manage SLA's and KPI's set and ensure that there is regular communication regarding order status to all departments to ensure timely delivery of orders.
  • Participate in industry trade shows to develop and maintain business relationships, improve product knowledge, and identify opportunities to increase volumes – where applicable.
  • Work with Link colleagues to ensure all opportunities are shared where applicable to drive opportunities and revenue in all markets.
  • Work closely with the Senior Management team to ensure cohesive communication across all of our activities to ensure we are operating as the global outsource strategic partner across marketing items.

Requirements:

  • Experience in the promotional goods / print industry.
  • Experience working with drinks related companies – preferably on a single source contract basis.
  • Strong team attitude.
  • Excellent oral and written communication skills.
  • First class, effective organisational skills.
  • A pro-active approach to managing projects.
  • Experience of managing and working as part of a team.
  • A keen eye for detail and an understanding of budgeting and financial reporting.
  • Ability to work under pressure whilst maintaining a cool outlook.
  • A personable and professional character that will allow you to build client rapport.
  • The confidence to give clients trust in your work.
  • Excellent knowledge of MS Office particularly PowerPoint and Excel.
  • Excellent problem-solving ability.
  • Enthusiastic and passionate.

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