Document Management Specialist
Há 5 dias
We are seeking a highly skilled Document Management Specialist to join our team at Xerox. As a key member of our service delivery team, you will be responsible for delivering exceptional service to our clients, driving productivity improvements, and contributing to business growth.
Key Responsibilities- Act as the primary source of advice for all document production and communication needs of the client
- Understand the client's business goals and communication challenges to identify and deliver innovative solutions
- Build and maintain client relationships to ensure trusted advice and delivery of cost-effective solutions
- Rationalize and consolidate deliverables to identify opportunities for cost savings and process improvements
- Advise clients on best production methods to ensure document effectiveness, efficiency, and quality
- Manage document lifecycle/production from concept to delivery to meet client requirements and corporate standards
- Meet or exceed agreed SLA measures for the client and Xerox
- Maintain client satisfaction, resolve queries, and manage stock and budgets to optimum levels
- Support functions to re-engineer client processes using Lean Six Sigma techniques
- Maximize financial efficiencies for the client and Xerox
- Collate relevant management information as specified
- Build and maintain external supplier relationships
- Intermediate level job with some work experience
- Has developed knowledge and skills through formal training and applies these to complete assigned work within own area of expertise
- Identifies problems in straightforward situations and makes sound decisions using standard procedures
- Works within established procedures with a moderate degree of supervision
Xerox is a leading provider of document management solutions. We are committed to delivering exceptional service to our clients and driving business growth through innovation and productivity improvements.
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