Executive Account Manager Position

Há 21 horas

Rio de Janeiro, Rio de Janeiro, Brasil beBeeCustomerSuccess Tempo inteiro R$120.000 - R$150.000
Key Account Manager Role

We are seeking a Key Account Manager to join our organization in Rio de Janeiro, Brazil. As a vital member of our Technical Services team, you will be responsible for fostering strong relationships with customers to promote product or solution adoption, retention, and loyalty.

The Job Description:
  • You will have the opportunity to identify and pursue business opportunities through proactive communication with existing and potential users.
  • Create, review, and manage comprehensive account plans for selected accounts primarily in Latin America but also globally.
  • Coordinate and execute all necessary activities to support sales efforts from pre-sales to close and ongoing lifecycle management.
  • Review and update the sales pipeline and opportunities daily to ensure accurate representation in CRM and Power BI.
  • Collaborate with other customer success managers, account executives, and technical experts to achieve harmonious teamwork and coordination across regions.
  • Proactively follow up on leads, recognizing business opportunities, and take appropriate action.
  • Maintain regular contact with existing and potential customers to understand their marketing goals, product roadmaps, development timelines, and business objectives.
Required Skills and Qualifications:
  • At least 3 years of proven experience in account management/customer success management.
  • A degree in Business/Commerce or equivalent.
  • Strategic account planning capability.
  • An unwavering focus on delivering exceptional customer experiences.
  • Effective communication skills to engage stakeholders and drive results.
  • Proficiency in Portuguese and English, with knowledge of Spanish being an asset.
  • Innovative thinking and adaptability in a fast-paced environment.
Benefits:

We offer a competitive salary and benefits package including flexible work hours, health benefits, generous vacation time, and wellness programs to support employee well-being.

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