
Relationship Manager
Há 4 dias
The Owner Relations Specialist plays a pivotal role in maintaining exceptional homeowner experiences.
- Serves as the primary liaison between homeowners and internal teams, facilitating seamless communication and resolution.
- Hanldes homeowner inquiries with professionalism and efficiency, ensuring all concerns are addressed promptly.
- Maintains accurate records of homeowner interactions and follow-ups, guaranteeing timely updates and issue resolutions.
- Collaborates with operations, maintenance, and guest communication teams to resolve complex issues efficiently.
This position requires exceptional English communication skills, meticulous attention to detail, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
- Main point of contact for homeowners
- Homeowner inquiries and issue resolution
- Accurate record-keeping
- Collaboration with internal teams
Requirements:
- Excellent English communication skills
- Attention to detail
- Ability to stay organized
Benefits:
- Opportunity to make a meaningful impact on homeowner experiences
- Challenging and dynamic work environment
- Professional growth and development opportunities
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