Career Growth Expert
Há 3 dias
**Role Overview**: We are seeking a skilled professional to join our team as a Career Growth Expert. This role involves collaborating with clients to drive transformation, share best practices, and address customer concerns to ensure successful outcomes.
**Key Responsibilities**:
- Assist clients in post-sale onboarding, product utilization, and pursue contract renewal/expansion opportunities.
- Collaborate to drive change management, share solution implementation best practices, and address customer issues to ensure successful transformation.
- Gain an in-depth understanding of partners' business goals in their respective markets, offering educated insights to help them succeed.
- Partner with client to understand their strategic and tactical goals to produce new pipeline in existing accounts.
**Required Skills and Qualifications**:
- Minimum of 3 years' experience in sales or account management.
- Language(s) Required: English (minimum level C1 required).
**Preferred Qualifications**:
- Bachelor's degree.
- Utilisation of interpersonal skills to communicate and foster positive business relationships.
- Deep understanding of customers' concerns and the ability to troubleshoot as needed.
- Experience working with CRM systems and ability to surface sales/process/technical insights from customer conversations.
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