Customer Service Representative

2 semanas atrás


Florianópolis, Santa Catarina, Brasil AAA The Auto Club Group Tempo inteiro
Customer Service Representative

Are you passionate about delivering exceptional customer experiences? Do you have a knack for resolving complex issues and providing personalized support? We're seeking a highly skilled Customer Service Representative to join our team at AAA The Auto Club Group.

About the Role:

  • Provide top-notch customer service to our members, responding to inquiries and resolving issues in a timely and professional manner.
  • Work closely with our insurance and travel teams to promote products and services, and provide expert advice to members.
  • Collaborate with colleagues to achieve sales and service goals, and contribute to a positive and inclusive team environment.
  • Stay up-to-date on industry trends and developments, and apply this knowledge to enhance member experiences.

What We Offer:

  • A competitive hourly wage of $15.97-$24.83, with opportunities for bonuses and career advancement.
  • A comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.

Requirements:

  • Active State Property & Casualty License or ability to attain within 90 days of start date.
  • High school diploma or equivalent.
  • Excellent communication and problem-solving skills, with a strong focus on customer satisfaction.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.

Why Join Us?

At AAA The Auto Club Group, we're committed to providing exceptional service and support to our members. We're a diverse and inclusive organization, with a strong focus on teamwork and collaboration. If you're passionate about delivering outstanding customer experiences and have a knack for resolving complex issues, we'd love to hear from you



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