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Customer Service Representative

2 meses atrás


Região Geográfica Intermediária de São Luís Maranhão Brazil The Convenience Shop Tempo inteiro

Job Summary: We are seeking a highly organized and customer-focused individual to join our team as a Receptionist at The Convenience Shop. As the first point of contact for our clients, you will be responsible for providing exceptional service and support to our guests.

Key Responsibilities:

  • Greet and Assist Clients: Welcome clients and visitors in a polite and professional manner, offering assistance and guidance as needed.
  • Notify Employees: Inform employees of visitor arrivals and ensure a smooth transition of tasks.
  • Support Daily Operations: Assist with various daily tasks, including preparing meeting rooms, maintaining a clean and safe reception area, and performing administrative duties.
  • Communicate Effectively: Utilize excellent written and verbal communication skills to interact with clients, employees, and other stakeholders.
  • Work Effectively with a Team: Collaborate with colleagues to achieve common goals and objectives.

Requirements:

  • Professional Appearance and Manner: Maintain a professional appearance and demeanor at all times.
  • Excellent Customer Service Skills: Provide exceptional service to clients and visitors, ensuring a positive experience.
  • Technical Skills: Familiarity with a variety of computer software, including Microsoft Office.
  • Organizational and Multitasking Skills: Demonstrate superb organizational and multitasking skills to manage multiple tasks and priorities.