Customer Service Representative
1 dia atrás
Pacifica Continental is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through outbound calls to potential customers.
Key Responsibilities:
- Contact existing customers to reactivate their accounts and promote special offers.
- Develop strong customer relationships and enhance engagement through effective communication and rapport-building techniques.
- Implement customer retention strategies to increase business loyalty and drive new customer acquisition.
- Collaborate with the CRM team and other departments to ensure high-level campaign results.
Requirements:
- Experience in outbound calling or sales is highly desirable.
- Strong verbal and written communication skills are essential.
- Comfortable working in a fast-paced, target-driven environment.
- An interest in sports and gaming is a plus.
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