Customer Service Representative

1 dia atrás


São Paulo, São Paulo, Brasil Pacifica Continental Tempo inteiro
Customer Service Representative

Pacifica Continental is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through outbound calls to potential customers.

Key Responsibilities:

  • Contact existing customers to reactivate their accounts and promote special offers.
  • Develop strong customer relationships and enhance engagement through effective communication and rapport-building techniques.
  • Implement customer retention strategies to increase business loyalty and drive new customer acquisition.
  • Collaborate with the CRM team and other departments to ensure high-level campaign results.

Requirements:

  • Experience in outbound calling or sales is highly desirable.
  • Strong verbal and written communication skills are essential.
  • Comfortable working in a fast-paced, target-driven environment.
  • An interest in sports and gaming is a plus.


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