
Rider Quality Assurance Expert
Há 11 horas
We are seeking a skilled expert to play a key role in enhancing the fairness and effectiveness of our quality score system.
About the Role:- Design and execute data-driven strategies to optimize the quality score calculation model and improve delivery quality.
- Conduct thorough analysis of rider feedback and business development trends to identify areas for improvement.
- Collaborate with cross-functional teams to integrate the quality score system with other operational systems and improve efficiency.
- Develop effective risk response measures to ensure the quality score system's fairness and impartiality.
Requirements:
- Bachelor's degree or above in statistics, mathematics, computer science, or a related field.
- Minimum 3 years of experience in data analysis or operations, preferably in the food delivery, e-commerce, or logistics industries.
- Familiarity with data analysis tools such as SQL and strong data processing and analysis skills.
- Excellent communication and coordination skills with the ability to collaborate effectively with different departments.
Key Skills:
- Data Analysis
- Operations Management
- Rider Ecosystem Understanding
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