Strategic Risk Consultant

1 dia atrás

São Paulo, São Paulo, Brasil beBeeRisk Tempo inteiro R$93.000 - R$143.000

Enhance your career with a challenging role as a Strategic Risk Consultant.

About the Role

Partner with clients to assess their business needs and define project scope, objectives, and deliverables. Lead project planning, execution, and governance, ensuring timelines, KPIs, and quality standards are met. Act as a trusted advisor by proactively understanding client environments and delivering tailored solutions.

Collaborate with Product, Sales, and internal teams to ensure seamless implementation, issue resolution, and continuous improvement. Conduct workshops, manage stakeholder communication, and maintain accurate project documentation.

Share best practices, deliver internal training, and contribute to process optimization within Professional Services. Drive customer success by fostering adoption, monitoring health metrics, and identifying upsell opportunities.

Gather client feedback to inform product development and enhance the overall customer experience.

Key Responsibilities
  • Assess business needs and define project scope, objectives, and deliverables.
  • Lead project planning, execution, and governance.
  • Act as a trusted advisor by proactively understanding client environments.
  • Collaborate with cross-functional teams to ensure seamless implementation.
  • Manage stakeholder communication and maintain accurate project documentation.
Requirements
  • Bachelor's degree in IT or equivalent experience in payments, fraud, risk management or ecommerce industry.
  • 5+ years of client-facing experience, with a strong focus on risk mitigation strategies.
  • Proven track record in account management, client delivery, and complex project implementations.
  • Strong consultative, analytical, and problem-solving skills, with proficiency in statistics and data forensics.
  • Excellent communication, presentation, and stakeholder management skills across technical and non-technical audiences.
  • Demonstrated ability to build and maintain long-term client relationships and drive customer satisfaction and retention.
  • Experienced in cross-functional collaboration with product, operations, and sales teams.
  • Highly organized, results-driven, and capable of managing multiple priorities under pressure.
  • Strategic thinker with a proactive mindset, high integrity, and a commitment to continuous improvement.
  • Advanced English is required.
Working for You

We offer a range of benefits to support your wellbeing and happiness, including life insurance, health and dental plans, and access to employee resource groups with volunteer time.

  • Life insurance
  • Health and dental plans
  • RECARES days for supporting charity
  • Access to employee resource groups with volunteer time
  • Access to learning and development resources

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