Head of Agency Operations Manager

Há 5 horas


São Paulo, São Paulo, Brasil TikTok Tempo inteiro
{"title": "Head of Agency Operations", "description": "Drive Agency Growth and Innovation

TikTok is seeking a highly experienced and strategic leader to drive the growth and innovation of our LIVE agency partnerships in Brazil. As the Head of Agency Operations, you will be responsible for developing and executing strategies to drive the quality and scale of growth of the LIVE agency industry in the region.

Key Responsibilities:
  • Develop and implement agency onboarding programs to drive broader market awareness and adoption of TikTok LIVE business opportunities.
  • Build and maintain strong relationships with key players in the content and talent business to form strategic partnerships and drive growth.
  • Develop and execute training strategies to help agencies learn how to succeed in LIVE, including operational capabilities and monetization techniques.
  • Drive agency growth and revenue incremental through structured growth paths and professionalization journeys.
  • Identify and address agency internal management gaps and develop training and coaching materials to guide agencies to implement efficient operation models.
  • Rebuild and iterate the agency incentives structure based on deep understanding of agencies' needs, motivations, and objectives.
  • Proactively look for global best practices and regional best practices and transfer them to local market.
  • Hold online and offline competitions amongst agencies to increase the level of competitiveness of the market.
Requirements:
  • 5 years of working experience in tech industry, such as LIVE, LIVE Agency Management, B2B management experience in content industry, e-commerce, financial services, O2O services.
  • Must have 2 years or more of people management experience.
  • Must speak English and Mandarin fluently to effectively partner with global agencies in their native language.
  • Experience with revenue targets and a proven track record of bringing exponential growth to the business.
  • Strong communication skills and adaptable to a fast-changing environment.
Preferred Qualifications:
  • Direct experience in LIVE or a LIVE agency management.
  • Experience with leading growth plateau breakthroughs and pivoting to success.
  • Portuguese a high plus to communicate with local stakeholders.
", "lang_code": "en"}

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