Fintech HR Leader

2 semanas atrás

São Paulo, São Paulo, Brasil beBeeProfessional Tempo inteiro R$72.000 - R$144.000
HRBP Manager Job Description

The HRBP Manager will provide strategic support to operational leaders in a fast-paced environment. This role will involve hands-on experience in HR, tactical support to risk operations center leaders, and contributing to implement HR policies and mechanisms to meet the success of our business and increase employees' engagement and alignment to the company's culture.

This is an exciting opportunity for experienced professionals in operational environments such as call centers and BPOs who want to take their career to the next level.

Key Responsibilities:
  • Develop and implement HR policies and procedures that align with the company's goals and objectives.
  • Provide HR support, guidance, training, and coaching to operational leaders to ensure they have the necessary skills and knowledge to manage their teams effectively.
  • Partner with HR COE areas to map, review, and improve full employee life-cycle experience including employer branding, recruiting, onboarding, communication, performance assessment, offboarding.
  • Run operational team HR cycle including targets setting and communication, promotion, performance review and tracking, eNPS and variable pay audit.
  • Support employee's offboarding process, joining termination communications to give proper support and ensure all steps required are completed and compliant.
  • Organize Culture and Engagement events in the Risk Ops Center and run recurrent recognition programs for employees.
  • Maintain accurate HR records and provide regular reporting on key HR metrics to inform decision-making.
Requirements:
  • Graduated Bachelor's or Master's degree preferably in Business Administration, Human Resources, Psychology, or Communications.
  • Excellent verbal and written communication skills in Portuguese and English.
  • Ability to handle sensitive information with discretion and maintain confidentiality while negotiating and solving problems.
  • Results-oriented with strong organization skills, attention to detail, and ability to handle multiple tasks learning fast and working independently.
  • Relationship builder and able to create rapport with different levels and types of stakeholders.
  • Proficient in Microsoft Office and/or Google Suite (Word, Excel, PowerPoint).
Why Work with Us?

We offer a dynamic work environment with opportunities for growth and development. Our company values diversity, equity, and inclusion and is committed to creating a workplace where everyone can thrive.

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