Financial Recovery Specialist

Há 3 dias

Buenos Aires, Brasil beBeeCollections Tempo inteiro R$36.000 - R$63.000
Job Description

The Collections Professional is accountable for the recovery of payments from delinquent customers, management of sales ledgers and the achievement of monthly accounts receivable reduction targets. This involves reporting progress and issues to senior leadership, providing support in enhancing Ecolab's collection systems management and delivering detailed collection reports to business partners.

Responsibilities
  • Respond to incoming and outgoing communication regarding payment collection.
  • Update account statuses, including referrals, and transfer funds on accounts.
  • Follow up on received payments and pursue remittance details.
  • Provide copies of documents and process write-off requests.
  • Identify and escalate queries promptly and request credit notes as necessary.
  • Clear cash accounts through transfers and manage direct debit failures.
  • Reconcile banking discrepancies accurately.
  • Allocate payments made via BACS, cheque and credit card.
  • Refund overpayments and credit balances efficiently.
  • Maintain high standards of system operation and data quality.
  • Produce team reporting and portfolio analysis as required.
  • Participate in projects aimed at improving the efficiency and effectiveness of credit management processes.
  • Report monthly progress on activities, highlighting areas of concern to senior leadership.
  • Offer assistance to senior leadership when required.
  • Provide forecasting as needed and ad hoc data analysis to support business partners.
Required Skills and QualificationsBasic Qualifications
  • 4-year college degree
  • 4+ years of experience working in credit, finance, accounting, customer service and/or related technical or customer service field
  • Proficiency in SAP
Preferred Qualifications
  • Bachelor's degree in finance, accounting, business or a related field
  • Intermediate proficiency in Microsoft Excel or Access, or ability to be trained
  • Credit experience and/or customer service experience related to large corporate customers
  • Experience in Microsoft Office (Word, Outlook and Access)
  • Excellent organizational and time management skills, with ability to manage multiple priorities and meet deadlines
  • Effective oral and written communication skills
  • Must have demonstrated initiative and ability to work independently
  • Self-motivated and both detail and process-oriented
  • Proven analytical and problem-solving skills
  • Strong critical thinking and decision-making skills
Benefits

As an associate of Ecolab, you will have the opportunity to contribute to a culture of inclusion and belonging, with equal opportunities for growth and development. Our company is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment.

Seniority Level and Employment Type
  • Mid-Senior level
  • Full-time

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