Customer Retention Specialist

Há 4 dias


Curitiba, Paraná, Brasil beBeeRetention Tempo inteiro R$52.000 - R$78.000
Customer Retention Professional

About the Role:

The ideal candidate will have excellent communication skills, be detail-oriented, and have a strong understanding of customer relationships.

We are seeking a skilled professional to develop and implement retention strategies that increase customer loyalty and satisfaction. The successful candidate will build strong relationships with customers to ensure long-term engagement.

Main Responsibilities:

  • Develop and implement retention strategies to enhance customer loyalty and satisfaction
  • Identify and address customer pain points to improve overall experience
  • Build and maintain strong relationships with customers through effective communication and problem-solving skills

Requirements:

  • Bachelor's degree in Business Administration or related field
  • 2+ years of experience in a customer-facing role
  • Excellent communication, interpersonal, and problem-solving skills


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