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Senior Technical Solutions Specialist

2 semanas atrás


São Paulo, São Paulo, Brasil beBeeTechnical Tempo inteiro US$90.000 - US$120.000

Customer Success Engineers play a pivotal role in ensuring the seamless adoption and effective utilization of HashiCorp solutions by our clients. As a key member of our team, you will be responsible for fostering strong technical relationships with customers, guiding them through the post-sales journey, and empowering them to achieve maximum value from our products.

  • Focused on delivering exceptional customer experiences, you will work closely with our clients to identify their unique business challenges and develop tailored solutions that meet their specific needs.
  • As a subject matter expert, you will provide guidance and support to customers on the strategic application of HashiCorp tools, helping them drive measurable outcomes and achieve long-term success.
  • With a deep understanding of our technology portfolio, you will leverage this expertise to help customers navigate complex projects, overcome technical hurdles, and unlock the full potential of our solutions.
Required Skills and Qualifications:
  • Strong technical knowledge of software development, operations, security, cloud, microservices, containers, and orchestration platforms.
  • Proven experience working with U.S./Canada customers in roles such as Architect, TAM, or Engineer.
  • Background in solution architecture, sales engineering, or technical account management.
  • Excellent communication skills – able to convey technical concepts clearly and handle customer objections effectively.
  • Familiarity with HashiCorp tools (e.g., Terraform, Vault, Consul, Nomad) or similar solutions in infrastructure automation and DevOps.

We are seeking an individual who is self-driven, eager to learn, and possesses a keen eye for detail. If you have a passion for delivering exceptional customer experiences and are well-versed in the latest technologies, we encourage you to apply for this exciting opportunity.

About the Role:

This is a mid-senior level position, requiring a combination of technical expertise and business acumen. The ideal candidate will possess excellent communication skills, be comfortable working hybrid, and be open to up to 50% travel.