
Seeking Trading Support Specialist
1 semana atrás
About the Role
We are seeking a highly skilled Trading & Operations Specialist to join our team in São Paulo. As a key member of our operations team, you will be responsible for providing day-to-day support to our institutional clients across the Americas.
Key Responsibilities:
- Provide trade execution and platform functionality support;
- Act as a technical liaison for sales and relationship management teams;
- Troubleshoot and resolve issues related to FIX/API integrations, account setup, market access, and trade flows;
- Monitor and manage trade exceptions and escalations in real-time;
- Work closely with global teams (technology, compliance, operations) to ensure seamless service delivery;
- Maintain strong product knowledge across all asset classes (equities, fixed income, ETFs, fractional products, etc.).
Requirements:
- 3+ years of experience in trading support, electronic trading, or operations role at a broker-dealer, fintech, or trading platform;
- Strong understanding of trade lifecycle, execution workflows, and electronic trading systems (FIX, APIs, OMS/EMS);
- Strong experience in equities and fixed income trading;
- Excellent problem-solving skills and ability to work under pressure in a fast-paced environment;
- Strong interpersonal and communication skills, with a client-first mindset;
- Fluency in English, Portuguese, and Spanish (written and spoken).
Benefits:
- Join a global fintech with a strong presence in the market;
- Enjoy autonomy and have a direct impact on the development of the company;
- Be part of a diverse and collaborative team, with opportunities for growth;
- Competitive salary package.
Why Work Here?
We value diversity and are committed to fostering an inclusive environment with equal opportunities for all. This position is offered under a contractor arrangement, and the selected candidate will be responsible for their own tax and social security obligations.
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