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Customer Success Lead
3 semanas atrás
We are seeking a skilled professional to lead our customer success efforts in the new technologies sector.
About the RoleThis is an exceptional opportunity to drive business growth and customer satisfaction through outstanding service delivery and strategic partnership.
As a leader in our customer success operations, you will play a crucial role in sustaining revenue retention and growth by delivering value-added services to our customers.
Our ideal candidate has a proven track record in customer success and a passion for new technologies. Experience as a customer success manager is desirable, with a natural progression to a leading position.
- Organised and persistent in driving results
- Analytical and diplomatic in stakeholder management
- A listener and hard worker in building strong relationships
- Determined to grow skills and teams through coaching and mentoring
In this role, you will provide guidance and support to our customer success managers, helping them to develop their expertise and deliver exceptional results.
You will work closely with cross-functional teams to identify opportunities for growth and improve customer satisfaction.
This is a dynamic and challenging opportunity to join a growing organisation that is passionate about open source software and operating systems.