Mining Technology Specialist
2 meses atrás
About The Opportunity
Micromine is seeking a talented Product Specialist to join our Americas team in Brazil. Based in Belo Horizonte, you will play a key support role for customers of our intuitive open-pit mine planning solution, Micromine Alastri.
As a Product Specialist, you will be responsible for delivering high-quality pre-sales and support activity, including technical product demonstrations, tenders, proof of concept model builds, software evaluation, campaigns, promotions, conferences, and events.
You will work closely with our sales team, developing and maintaining long-term customer relationships. Your key responsibilities will include:
- Assisting the sales team with technical support during pre-sales demonstrations, trade shows, and other promotional events as requested
- Creating and presenting strategic technical demonstrations to customers with a solution and value focus
- Providing our clients with telephone, email, and face-to-face support
- Providing training to current and new software users
- Liaising with the product development team and software users during the software design cycle
- Serving as the subject matter expert for open-pit mine scheduling for Micromine in Brazil
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