Operations Manager

4 semanas atrás


São Paulo, São Paulo, Brasil Tabas Tempo inteiro

We're shaping the future of living, and we're looking for a talented individual to help us achieve our goals.

As an Operations Manager at Tabas, you'll play a crucial role in implementing, adapting, and continuously improving our business systems and processes. Your primary focus will be on getting our properties ready for occupancy in a timely manner, managing and training third-party contractors, and ensuring smooth operations across the team.

Key Responsibilities:

  1. Coordinate the full operational setup and maintenance of Tabas properties, ensuring compliance with brand style and guidelines.
  2. Drive down operational costs and improve processes while maintaining high quality standards.
  3. Liaise with contractors, vendors, and external partners to deliver exceptional guest experiences.
  4. Partner with cross-functional teams to enhance the efficiency and effectiveness of guest experience services.
  5. Manage data collection to update operational metrics, achieve productivity targets, and reduce costs.
  6. Lead the onboarding process for Operations Associates and provide continuous feedback.

Requirements:

  1. 4+ years of progressive work experience in business operations or services, preferably in a start-up, SME, or large corporation.
  2. Bachelor's degree.
  3. Advanced English proficiency.
  4. Results-driven individual with exceptional communication and organizational skills.
  5. Team player with creative problem-solving skills.
  6. Strong analytical skills with experience working under tight deadlines.
  7. Guest-centric mindset and project management experience.
  8. Experience in hospitality or real estate is a plus.

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